Returns & Exchanges

Last Updated: [11/15/2023]

Thank you for shopping with us at VelleBelle. We understand that sometimes you may have concerns or issues with your purchase. Please review our Returns and Exchanges Policy carefully, as we have specific guidelines in place to ensure a seamless shopping experience.

1. 30 Day Money Back Guarantee:

We stand by the quality of our product. If you're not satisfied within 30 days, we'll refund your purchase, no questions asked.

2. Quality Assurance:

We take pride in delivering products that meet or exceed your expectations. Prior to shipment, all items undergo a thorough quality check to ensure they are free from defects. If you receive a damaged or defective product, please contact our customer service team within 5 days of receiving your order, and we will be happy to assist you.

3. Cancellations:

Orders cannot be canceled or modified once they have been placed. Please double-check your order before confirming the purchase. If you have any questions or concerns about your order, feel free to contact our customer service team.

4. Exceptional Circumstances:

In rare cases, exceptions to our no returns policy may be made for specific circumstances, such as shipping errors or product discrepancies. If you believe you have a valid reason for a return, please contact us within 5 days of receiving your order, and we will assess your request on a case-by-case basis.

5. Contact Us:

If you have any questions or concerns about your order, please do not hesitate to contact our customer service team. We are here to assist you and provide the best possible support.

Thank you for your understanding and for choosing VelleBelle. We appreciate your business and are dedicated to ensuring your satisfaction with our products and services.